Submit a Referral

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Step-by-Step Instruction Guide To Submit A Referral: SUBMIT A REFERRAL (PDF Version)

This video/training session provides an overview of how you can stay connected in Starfish. There are additional videos located on the Starfish - Home page that explore other pieces of functionality. 

You are encouraged to view the entire training session, but can use the table below to move ahead to content you would would like to know more about. 

*You can expand this video, by selecting HERE.

TIME TOPICS
00:10 Overview of Starfish
01:12 How to access Starfish?
01:48 Navigating Starfish
03:52 Important Discussion Points
04:28 How to find a student in Starfish?
05:28 How to find a student's support team? (Advisors, Graduation Coach, etc.)
06:28 Make a note/Document an Interaction
07:17 Send an email to a student
08:44 Verify student opened email sent through Starfish
09:05 Make a Referral
09:38 Raise a Flag/Kudo (Manually)
10:56 Find Services and Resources for Students

Thank you for viewing this video/training session! Please visit our home page for more helpful videos, training sessions and helpful resources.

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Mailing Address
Office of Academic Support
Cleveland State University
2121 Euclid Avenue, BH110
Cleveland, Ohio 44115-2214

Campus Location
1899 East 22nd Street, BH110
Cleveland, Ohio 44115-2214
Phone: 216-687-2402
Fax: 216-687-5420

Contact
John P. Holcomb Jr., Ph.D.
Vice Provost for Academic Programs
j.p.holcomb@csuohio.edu