Access Control
Mailing Address
Cleveland State University
2121 Euclid Avenue
Plant Services, Room 243
Cleveland, Ohio 44115-2214
Campus Location
Plant Services, Room 243
1802 East 25th Street
Phone: 216-687-5386
access.security@csuohio.edu
Submit Access Requests
If you are already an Authorized Access Requester on Asset Essentials, Click here for an Access Request example.
If you are not yet an Authorized Access Requester (AAR) in Asset Essentials, please keep reading!
Beginning October 1st, Access Requests will be processed solely via Asset Essentials.
Asset Essentials (Dude Solutions) currently provides the campus community a singular location to place work and service requests for Facilities. Now, with extra permissions granted by the Access Control & Security Systems department, you may also place Access Requests for electronic card access and physical keys through Asset Essentials. AARs are also approved by the head of their respective department(s).
To place an Access Request, you must either email your request to your area/department's AAR, or become an Authorized Access Requester (AAR). This eliminates the need for entering SACC information for authorization.
A PDF with instructions for gaining AAR status can be found on the AC&SS webpage under "Authorized Access Requesters" on the left hand side.
TO BECOME AN AUTHORIZED ACCESS REQUESTER:
1. Login to Asset Essentials https://assetessentials.dudesolutions.com/CSUOHIO . You will login with your CSUID@csuohio.edu [PLEASE NOTE, YOU MUST USE YOUR CSU ID NUMBER, NOT YOUR EMAIL ADDRESS] and typical campusnet password. This will create your basic account and add you to the system. Continue to step 2.
2. Email Access Control & Security Systems at access.security@csuohio.edu to request AAR status and access to the Access Request site of Asset Essentials. Example: "Hello, I would like to become an Authorized Access Requester for {enter department(s) here}". Be sure to include the department(s) you will be the AAR for, and copy the head of the department(s) on the email. (Yes, there may be multiple AARs in a department. Yes, the SACC can email access.security with a list of individuals they'd like to have AAR status. Please reach out with any questions, or for clarification.)
3. We will then add the "Access Requests" site to your profile privileges. You can reference the example at the top of this page to toggle your site in Asset Essentials and complete the request form. Please be as detailed as possible when requesting access.
Please review the Frequently Asked Questions before continuing and please note that you will only be able to access the form when on-campus or through a CSU VPN Connection.
If you have any questions or concerns about this new service, feel free to contact Access Control & Security Systems at 216.687.5386 or email us at access.security@csuohio.edu
Mailing Address
Cleveland State University
2121 Euclid Avenue
Plant Services, Room 243
Cleveland, Ohio 44115-2214
Campus Location
Plant Services, Room 243
1802 East 25th Street
Phone: 216-687-5386
access.security@csuohio.edu
FREQUENTLY ASKED QUESTIONS
Paper Access Request Forms are no longer accepted as of April 14th, 2017. All other request forms such as the Keybox Access Request Form or the Key Transfer Form are unaffected by this change.
You can submit other requests by contacting the FAST Coordination Center at 216.687.2500 or emailing fastrequest@csuohio.edu. You may also submit an Service Request through Asset Essentials.
No. You may still submit access requests through your department or contact person. Your department or contact person will submit the request on your behalf online or process the request directly through their Keyscan Client.
You can send an email to access.security@csuohio.edu with the removal request.
A SACC is a Single Access Control Coordinator. Every building has a designated SACC for making Facilities-related decisions. Each building may also have departmental designees or Authorized Access Requesters who are able to place access requests. If you are unsure who the appropriate party for your area is, please contact Access Control or your manager.