IST Knowledge Base

Have questions about IS&T processes, procedures or general information? The searchable Easy Self-Service portal allows users to access Knowledgebase articles.

Categories of Knowledgebase articles include:

  • Help Desk
  • Desktop
  • Frequently Asked Questions (FAQ)
  • Software
  • General
  • Email
  • News
  • Apple

The knowledge portal can also be accessed at Easy.csuohio.edu.

Do you have a question you would like to ask us? It's Easy.

  • Just go to Easy.csuohio.edu
  • Log in
  • Click next to the green Easy button
  • Click on "Create a New Incident or Ask a Knowledge Question",
  • Select the Short Description of "Ask a Knowledge Base Question" and enter your question.
  • You will receive a response to this question shortly.

 

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Phone: 216-687-5050

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