Employment for Students

CSU Online's Center for eLearning is hiring for the eLearning Associate student employee position. Applications will be reviewed on a rolling basis.

eLearning Associate Description

The eLearning Associate will provide customer support to students, faculty and staff with issues related to Blackboard and other eLearning applications both in person and over the phone. In addition to helping users, eLearning Associates assist with developing materials for eLearning courses. eLearning Associates also work on data collection and analysis and other duties as assigned. 

Qualifications include strong oral and written communication skills, self-starter who displays initiative, creative problem solver, ability to work with little supervision, ability to work with differing personalities and ability to be an independent learner. 

All majors welcome, training will be provided. Prior experience in customer facing or technology related roles not required, but helpful. Preference given to graduation dates of Spring 25 or later.

This is a 20hr/week student employee position. Hours fall within University business hours, Monday – Friday 8am to 5pm. Full-time hours available over breaks and summer.

Hourly pay rate $13.00 to start, with possibility of increase after training. Possibility of Graduate Assistantship in the future. 

Interested Applicants: Please submit application with expected graduation date and cover letter to the eLearning Associate job posting in Handshake.

Have questions? Reach out to us at eLearning@csuohio.edu.

Mailing Address
Center for eLearning
Cleveland State University
2121 Euclid Avenue, RT201
Cleveland, OH 44115

Campus Location
Center for eLearning, RT201
1860 East 22nd Street
Cleveland, OH 44115-2214
Phone: 216.687.3960
Fax: 216.875.9733
elearning@csuohio.edu