Frequently Asked Questions

The Viking Card is the official identification card for all CSU students, faculty, and staff. The card is required for all active members of the CSU community. The Viking Card is your credential that grants access to University information and services. Use your Viking Card to access buildings, labs, and parking garages, check out books at campus libraries, take tests, use your meal plans and Dining Dollars, carry VikingCash for on-campus purchases, and attend CSU sporting events.

Go to the online Viking Card Office to submit your photo for your ID and follow the instructions. You will have to come to campus to pick up your ID and finalize the process. Viking Cards cannot be mailed at this time.

Yes. You must schedule a day and time to pick up your Viking Card. The link for this can be found on the virtual Viking Card Office page. You then can take the quick link at the bottom of the page to specify whether you are a first-time cardholder or need a replacement card. 

At the time of issuance, you must have a current government photo ID with you.

The Viking Card Office is located on the 1st floor of Berkman Hall, Room 112. Berkman Hall is off Euclid Avenue, found in the same hallway as The Jack Joseph and Morton Mandel Honors College. You must make an appointment to pick up your card at this office.

Phone: 216.875.9888
Email: vcard.office@csuohio.edu

To replace a damaged CSU Viking Card, schedule a time to bring the damaged card to the Viking Card Office, Berkman Hall room 112.
Viking Cards damaged due to normal wear and tear will have no fees assessed to the cardholder if the damaged card is turned in at the Viking Card Office. If the Viking Card Office staff determines the damage on the Viking Card is intentional, or you do not have the card at the time of issuance, a replacement card fee of $20 will be charged.
The Viking Card will be replaced using the existing image of the cardholder.
To schedule a time, click the schedule appointment link. Place “damaged card” in the comment section.
Viking Cards cannot be mailed at this time.

Lost or Stolen Viking Cards can be deactivated by the cardholder by logging into the Online Card Office. Once the replacement is printed, the original card cannot be reactivated. There is a replacement fee of $20 for a lost/stolen Viking Card.

If there is evidence of intentional damage or harm to the card other than normal wear and tear there is an associated fee of $20. The same fee is applied for any lost or stolen cards.

Mailing Address
Cleveland State University
2121 Euclid Avenue, BH 112
Cleveland, OH 44115-2214

Campus Location
Berkman Hall, Room 112
1899 East 22nd Street
Cleveland, OH 44115-2214
Phone: 216.875.9888
vcard.office@csuohio.edu

Hours of Operation
In-person replacements & scheduled card pickups
Mondays-Fridays
9am-4pm
CLOSED: University Holidays